Astro Vikas Kumar (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.astrovikaskumar.com (“Website”) and use our services, including astrology consultations, personalized predictions, horoscope analysis, and related offerings. Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it.
1. Information We Collect
1.1. Personal Data
We may collect the following personal data directly from you:
- Name
- Date of Birth
- Contact Information (email, phone number)
- Address (including city, state, and postal code)
- Details related to astrology services (zodiac signs, horoscopes, predictions, queries)
1.2. Usage Data
Usage Data may include:
- IP address
- Browser type and version
- Pages visited and time spent
- Mobile device information (e.g., device type, operating system, unique identifiers)
1.3. Cookies and Tracking Technologies
We use cookies, beacons, tags, and scripts to improve user experience, analyze trends, and administer the Website. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
2. How We Use Your Information
We may use your information to:
- Provide and maintain our astrology services.
- Facilitate communication through consultations, predictions, and horoscope analysis.
- Analyze website traffic and user behavior for service improvement.
- Respond to your inquiries and provide customer support related to astrology services.
- Send updates, promotional content, or other communications with your consent.
- Improve website functionality and user experience.
3. How We Share Your Information
We may share your personal data in the following circumstances:
- With Service Providers: To perform tasks on our behalf, such as hosting, analytics, or communication facilitation.
- For Legal Requirements: If required by law or to protect rights and property.
- With Affiliates: For internal business purposes, provided they comply with this policy.
- With Consent: When you explicitly agree to share information.
We do not sell personal information to third parties.
4. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
- Account Information: Retained as long as your account is active.
- Usage Data: Retained for analysis and security purposes for up to 24 months.
5. Data Transfers
Your information may be transferred and processed outside your jurisdiction. By using our Website, you consent to such transfers, provided that adequate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
6. Your Rights
You have the following rights:
- Access your data and request corrections.
- Withdraw consent for certain processing activities.
- Request deletion of personal data, subject to legal obligations.
- Object to data processing based on legitimate interests.
- Request data portability.
- Lodge a complaint with a supervisory authority if applicable.
7. Security Measures
We use commercially reasonable measures, including encryption and secure servers, to protect your data. However, no transmission over the internet is entirely secure. We encourage you to exercise caution when sharing personal information online.
8. Links to Third-Party Websites
Our Website may include links to external websites for your convenience. Please note that we do not control the privacy practices of these third-party sites and cannot be held responsible for how they handle your information. We strongly encourage you to review the privacy policies of any external websites you visit.
9. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If we discover that a child has provided us with personal data, we will delete it promptly.
10. No Refund Policy
We have a strict No Refund Policy for all services provided, including consultations, reports, and other offerings. By availing of our services, you acknowledge and agree to this policy. For any questions or clarifications, please reach out using the contact details provided below.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other considerations. Any updates will be posted on this page with a revised “Last Updated” date 14 Jan.2022. We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Phone: +91-7717612347
- Email: support@astrovikaskumar.com
- Address: Astro Vikas Kumar, Books Market, Near Mohinder Chat Bhandar, GT Road, Khanna-141401, District Ludhiana, Punjab
